All sales are final. Each spell, kit, and shop item can't be returned or traded in for store credit. I'm sorry, I know that's super annoying, but we're just too tiny right now to operationally handle returns. As we grow and are able to bring on people to help, we'll change our return policy to something more chill.
If your order arrives damaged or broken, email orders@covensf.com and we'll figure it out together.
If your order was marked delivered but never arrived, write to us within 7 days at orders@covensf.com.